DSA Code of Ethics Quiz

Test your familiarity of the DSA Code of Ethics with a quick knowledge quiz!

True or False

1. An official Shaklee order form or sales receipt shall be delivered to the customer after the time of initial sale.

False

2. Inventory loading is defined as purchasing products in an amount which unreasonably exceeds that which can be expected to be resold and/or consumed within a reasonable period of time.

True

3. At the beginning of sales presentations, Ambassadors shall truthfully and clearly identify themselves, their company, the nature of their company’s products or services, and the reason for the solicitation.

True

4. An Ambassador can verbally state potential earnings without presenting documentation as long as it is factual.

False

5. Neither Shaklee nor its Ambassadors shall ask prospective consultants to assume unreasonably high entrance fees, training fees, franchise fees, fees for promotional materials or other fees related solely to the right to participate in the direct selling business.

True

6. Shaklee is required to implement, establish and publicize compliant handling procedures to ensure prompt resolution of all complaints, which in Shaklee is managed by the Field Compliance Team.

True

7. Ambassadors must not engage in any deceptive, false, unethical or unlawful consumer or recruiting practice. Independent Consultants shall not declare statements, promises or testimonials that are likely to mislead consumers or prospective consultants.

True

8. With respect to product claims, Ambassadors can make claims not authorized by Shaklee as long as the Consultants believe the claim is factual.

False

9. If an Ambassador resigns or is deregistered, the Ambassador can return products, on reasonable commercial terms, and currently marketable inventory as part of the buyback process.

True

10. Requiring a new Ambassador to place a large upfront product order even though the new Consultant may not be able to afford it is one way of guaranteeing success in the business.

False