SAP Concur Travel & Expense (T&E)

New Business Traveler Guide

1. Purpose

This guide provides practical information to help Shaklee employees use SAP Concur Travel & Expense (T&E) for submitting expense reports. It is intended as a reference tool and does not replace Shaklee’s official Travel & Expense policies.

For questions about SAP Concur access, functionality, or policy interpretation, please contact Karen Rayl.

2. System Setup

New users should follow the “Welcome to SAP Concur!” instructions provided during onboarding to:

  • Activate their SAP Concur T&E account

  • Set up SAP Concur in the Authenticator app

If you experience any issues during setup or while using SAP Concur, please reach out to Karen Rayl.

3. Training Resource

All business travelers are encouraged to review the SAP Concur Travel & Expense system training conducted with Shaklee employees on February 27, 2025:

Concur Training Zoom Video

4. SAP Concur Systems Overview

Shaklee uses two separate systems powered by SAP Concur:

  • T&E SAP Concur – Used to submit expense reports

  • AMEX GBT / SAP Concur – Used for booking airfare and managing travel invoices

Although both systems are accessed through the same SAP Concur website, they require:

  • Different usernames

  • Different passwords

  • Separate Authenticator codes

Please note that AMEX GBT airfare invoices do not automatically upload into T&E SAP Concur.

5. Login Credentials

System Username
T&E SAP Concur firstname.lastname@shaklee.com
AMEX GBT / SAP Concur your Shaklee email address

6. Accessing T&E SAP Concur

(First-Time Login or Password Reset)

  1. Go to http://www.concursolutions.com

  2. Enter your T&E SAP Concur username:
    firstname.lastname@shaklee.com, then select Next

  3. Choose SAP Concur Password and select Forgot password

  4. Select Send

  5. Open the password reset email sent to your Shaklee email address

  6. Select Reset your password, create a new password, and select Submit

  7. Select Return to Sign In

  8. Sign in using:

  9. You will be directed to the T&E SAP Concur landing page

7. Submitting Expense Reports

SAP Concur offers several options for uploading receipts, including:

  • Uploading receipts individually from a computer

  • Uploading receipts using a mobile device

Employees are responsible for ensuring that all expense submissions are accurate, complete, and compliant with Shaklee’s Travel & Expense policies.